She wrote one email, took her dog for a walk, and returned to thousands in sales.
Did she write a 3,000-word email that took her days?
Nope.
Did she promise to give all of her delicious product away?
Uh-uh.
What she sent out is what we call “The Credit Email.”
Instead of offering a special or discount, you give your customers or clients a credit to use on your products, programs, or services. It works so well, because instead of just another promotion cluttering up the in-box, it is perceived as having value and it drives people to action.
Jenni-Lyn Williams, founder of Snarky Tea, used the template after we suggested it on a VIP private consulting day. She used our template and sent it to everyone who had made a purchase previously giving them a credit to use on another purchase.
She then did one follow-up email reminding them of their credit.
This one campaign produced thousands in sales.
Here’s another one, a private coaching client, Kinetics Cosmetics, used:
This also works for online courses, giving a credit to use on future purchases. And same for professional services, with a credit to use towards a consulting package, onboarding, or the first month of an ongoing package.
When I had the agency, we used it to convert our onetime project clients into ongoing accounts.
Some things to keep in mind…
- Make the credit an odd number. Makes it much more real.
- Give a week or less to use it. Give them too long and they won’t.
- Only send once every six months to customers. Too often and it loses its effectiveness.
Want the full credit email template? Join our Powerful Professionals coaching program here.
I am giving this a try now, to see if I get a good amount of clicks through Emma.